Ferguson releases study on consumer views on home remodeling and showrooms

Read key findings from a Fall 2020 consumer poll

Recently, Ferguson Bath, Kitchen & Lighting Gallery asked consumers to share their views on home remodeling and showrooms during COVID-19. Key findings include:

  • Americans have many reasons for renovating or building a home and COVID-19 is having an impact on which rooms they are looking to redesign.
  • Most Americans, especially older Americans, would visit a showroom if they were to renovate or build a home. It is important to Americans to be able to touch and feel the appliances/fixtures, see products in action and have access to whole room product solutions.
  • Many Americans would prefer to select appliances and fixtures themselves, but Americans who own a home other than a house, younger Americans, and men are more likely to say that they would leave all of the decisions to the professionals.
  • When looking at specific appliances, most Americans would change their stove/oven and refrigerator first in their kitchen and their shower and bathtub in their bathroom.
  • Many Americans like the idea of smart home functionality in their homes, particularly the kitchen.

Download the full study to review all the survey results. The results of every question are shown broken out by homeowners (house), homeowners (other than house) and non-homeowners. Only statistically significant breakouts for age and gender are included with the findings.

CONSUMER VIEWS ON HOME REMODELING AND SHOWROOMS

PDF 2.8 MB

Share

Latest stories

Website preview
Ferguson completes acquisition of FloWorks
Acquisition increases total addressable market to $400 billion and expands non-residential value-added capabilities
www.fergusonpressroom.com
Website preview
Ferguson Reports Second Quarter Ended June 30, 2026
Continued Execution Drives Solid Results; Full Year Guidance Increased
www.fergusonpressroom.com
Website preview
Ferguson joins the S&P 500®
Newport News, VA – August 3, 2026 – Ferguson Enterprises Inc. (NYSE: FERG), North America’s largest value-added distributor of essential water and air solutions in our $340B residential and non-residential construction markets, has been selected for inclusion in the S&P 500® index effective at the open of trading on August 5, 2026.
www.fergusonpressroom.com
Workers talking

Stay on top of the latest news - get updates in your mailbox

Sign me up!

Contact us

For accredited media working on a story about Ferguson, please get in touch with a member of the Ferguson PR team for an interview, photo requests, and other editorial opportunities. For any other questions, please visit our Contact Us page.

Peggy Hall Williams
Sr. Public Relations Manager, Ferguson
Christine Dwyer
Vice President of Communications and Public Relations, Ferguson